FAQ
We provide a 12-month warranty for all standard products, covering manufacturing defects. For after-sales concerns, simply contact our support team with product photos and details—we’ll offer technical guidance, replacement parts, or refunds as needed. Our global service network ensures timely responses to overseas customers.
Yes, each product has clear performance ratings. PTFE products resist temperatures from -200°C to +260°C and most corrosive chemicals. Rubber products (e.g., nitrile, silicone) offer temperature resistance of -40°C to +180°C, while nylon products excel in wear resistance and can withstand -30°C to +120°C. These make them suitable for chemical, mechanical, and electronic industries.
Absolutely. We offer OEM/ODM services tailored to your requirements, including custom sizes, shapes, and performance parameters for PTFE processing, rubber, and nylon products. Simply share your drawings or technical details, and our team will provide a solution promptly.
The standard lead time is 7-15 working days for standard products; custom orders take 15-30 working days. We support global shipping via DHL, FedEx, UPS, or sea freight, and can assist with customs clearance documents to ensure smooth delivery.
The MOQ varies by product type—usually 100 pieces for standard PTFE and rubber parts, and 50 pieces for nylon products. For custom orders or bulk purchases, we offer flexible MOQ negotiations to meet your business needs.
Yes, all our products comply with global standards including FDA, RoHS, and ISO. We use high-purity raw materials and strict quality control processes to ensure reliability, making them suitable for industrial applications worldwide.